Terms of Use

DrbronnerMart Terms of Use

Welcome to DrbronnerMart (drbronnermart.com, "the Site"), an online platform dedicated to selling The Original All-One Magic Soap and related products ("Products"). By accessing, browsing, or using the Site, placing an order, or creating an account, you ("User" or "you") agree to be bound by these Terms of Use ("Terms") and our Privacy Policy. Please read these Terms carefully before using the Site. If you do not agree to these Terms, you must not use the Site.

1. Eligibility to Use the Site

To use the Site and purchase Products, you must:
  • Be at least 18 years of age, or have the legal consent of a parent or guardian if you are between 13 and 17 years old;
  • Have the legal capacity to enter into a binding contract;
  • Provide accurate, complete, and current information when creating an account or placing an order;
  • Reside in a jurisdiction where the use of the Site and purchase of Products is lawful.
We reserve the right to verify your eligibility and refuse service, terminate accounts, or cancel orders if we believe you do not meet these requirements.

2. Account Registration and Security

When creating an account on the Site, you agree to:
  • Choose a secure password and keep it confidential. You are solely responsible for all activities conducted under your account, including any unauthorized use. If you suspect any breach of security or unauthorized access to your account, you must notify us immediately at support@drbronnermart.com;
  • Update your account information promptly whenever it changes (e.g., email address, shipping address) to ensure accuracy for order processing and communications;
  • Not share your account credentials with any third party. We will never ask you to provide your password via email or other unsolicited communications.

3. Orders and Purchases

The following terms govern the placement and fulfillment of orders on the Site:

3.1 Order Placement and Acceptance

When you place an order on the Site, you submit an offer to purchase Products at the listed price (in USD) plus any applicable taxes (customs duties for international orders are the recipient’s responsibility). We reserve the right to accept or reject your order for any reason, including but not limited to: product unavailability, pricing errors, suspected fraud, or violations of these Terms. You will receive an email confirmation once your order is accepted and processed; a binding contract is formed only at this point.

3.2 Pricing and Payment

All Product prices are displayed in USD and are subject to change without notice, though changes will not affect orders already accepted by us. We accept major credit cards, PayPal, and other approved payment methods. By providing payment information, you represent that you are authorized to use the payment method and that the information is accurate. We use third-party payment processors to handle payments securely; we do not store your full payment details (see our Privacy Policy for more information).

3.3 Shipping and Returns

Shipping and return policies are governed by our separate Shipping Policy and Returns Policy, which are incorporated into these Terms. Key details include: global free shipping, 1-3 business days for order dispatch, 6-12 days for delivery, 60-day return window, and 5-10 business days for refund processing.

4. User Conduct

You agree to use the Site only for lawful purposes and in compliance with these Terms. You must not:
  • Use the Site to transmit, upload, or distribute any harmful, illegal, defamatory, offensive, or infringing content (e.g., viruses, malware, copyrighted material without permission);
  • Engage in fraudulent activities, such as using stolen payment methods, placing fake orders, or impersonating another person;
  • Attempt to access, modify, or disrupt the Site’s technical infrastructure, including servers, databases, or security systems;
  • Scrape, crawl, or copy content from the Site without our prior written permission;
  • Resell Products purchased on the Site for commercial gain without our authorization;
  • Violate any applicable laws, regulations, or third-party rights.

5. Intellectual Property

All content on the Site, including but not limited to text, images, logos, trademarks, Product descriptions, and software ("Intellectual Property"), is owned by DrbronnerMart or our licensors (including the owner of The Original All-One Magic Soap brand). This Intellectual Property is protected by copyright, trademark, and other intellectual property laws worldwide.
You are granted a limited, non-exclusive, non-transferable license to access and use the Site’s content solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, display, or use any Intellectual Property without our prior written consent. The "DrbronnerMart" name and logo, and "The Original All-One Magic Soap" brand identifiers, are trademarks of their respective owners, and no use is permitted without their authorization.

6. Limitation of Liability

To the maximum extent permitted by law:
  • DrbronnerMart shall not be liable for any indirect, incidental, consequential, special, or punitive damages (e.g., loss of profits, data, or goodwill) arising from your use of the Site or purchase of Products, even if we have been advised of the possibility of such damages;
  • Our total liability for any direct damages related to the Site or Products shall not exceed the total amount you paid for the specific Products giving rise to the claim;
  • We are not liable for delays or failures in performance caused by factors beyond our control, such as natural disasters, customs delays, shipping carrier issues, or technical failures;
  • We make no warranties regarding the accuracy, completeness, or reliability of Site content, and the Site is provided "as is" without any express or implied warranties (including warranties of merchantability, fitness for a particular purpose, or non-infringement).

7. Indemnification

You agree to indemnify, defend, and hold harmless DrbronnerMart, its owners, employees, partners, and licensors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from: (i) your use of the Site; (ii) your violation of these Terms or applicable laws; (iii) your breach of any representations or warranties; (iv) your unauthorized use of Intellectual Property; or (v) any harm caused to third parties by your actions in connection with the Site.

8. Termination

We may terminate or suspend your access to the Site, your account, or your ability to place orders at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent or unlawful activity, or for any other legitimate business reason. Upon termination, your right to use the Site will immediately cease. You may terminate your account at any time by contacting us at support@drbronnermart.com.
Sections 5 (Intellectual Property), 6 (Limitation of Liability), 7 (Indemnification), and 9 (Governing Law) shall survive the termination of these Terms.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or the Site’s features. When we make material changes, we will post the updated Terms on this page and indicate the effective date. Your continued use of the Site after the updated Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us at:
Email: support@drbronnermart.com
Website: drbronnermart.com